Article 1 (Scope of Application)
These Terms set forth the conditions for using Connekt 9 (the Service). Users may use the Service only after agreeing to these Terms and the separately established Privacy Policy.
Article 2 (Definitions)
In these Terms, major terms have the following meanings: 1. User: an individual who uses the Service. 2. Paid Plan: the Plus plan and other paid features designated by the Operator. 3. External Services: Discord, Polar, advertising networks, AI APIs, and other services provided by parties other than the operator of the Service (the Operator).
Article 3 (Eligibility)
Users may use the Service only if they are at least 13 years old and are legally qualified to use the Service under the laws of their place of residence. Use by persons under 13 is prohibited. If parental or guardian consent is required in a user's jurisdiction, the user must obtain such consent before use.
Article 4 (Account Registration and Authentication)
Discord authentication is required for account registration and login. Registration, login, or certain functions may be unavailable due to Discord-side failures, specification changes, restrictions, token expiration, or similar causes. Users must register truthful and up-to-date information and manage authentication credentials and devices at their own responsibility. The Operator is not liable for damages arising from acts attributable to the user.
Article 5 (Agreement to Terms and Consent Records)
Users must provide consent to these Terms and the Privacy Policy by the method designated by the Service. The Operator may retain consent records such as the date and time of consent, target documents, and applicable versions, and may use such records for identity verification, dispute response, and legal compliance.
Article 6 (Amendment and Notice)
The Operator may amend these Terms when there are legal changes, service changes, operational necessity, or other reasonable grounds. The amended content and effective date will be communicated through in-app notices, postings on web or social channels, email, or other reasonable methods deemed appropriate by the Operator. Where required by law or deemed operationally necessary by the Operator, renewed consent may be required as a condition for continued use.
Article 7 (Service Description)
The Service consists of matching-related features for finding people to play games with, profile management features, communication pathways, and other functions provided by the Operator from time to time. Specific functionality, availability regions, language availability, and usage conditions are governed by the latest specifications set by the Operator.
Article 8 (Prohibited Conduct)
Users must not engage in conduct that violates laws, public order or morals, infringes others' rights, registers false information, causes nuisance, impersonates others, engages in discrimination or harassment, facilitates crime, abuses systems, or otherwise constitutes conduct reasonably deemed inappropriate by the Operator.
Article 9 (User Data and Responsibility for Submissions)
For information entered, posted, transmitted, or linked by users (User Data), users warrant legality, accuracy, and non-infringement of third-party rights, and must manage such data at their own responsibility. The Operator may review, restrict, hide, or delete User Data to the extent necessary for legal compliance, rights protection, and service operations.
Article 10 (Moderation and Enforcement Measures)
To protect users and comply with laws, the Operator may conduct moderation primarily through AI-based automated judgments. Human review may be performed when necessary, but is not guaranteed at all times. In cases of violations, suspected violations, or inability to determine, the Operator may take measures including warnings, posting restrictions, suspension of functions, account suspension, refusal or hold of posting or editing, and similar measures.
Article 11 (No Guarantee of Matching)
The Service does not guarantee successful matching, compatibility, safety, continuity, fitness for a particular purpose, or outcomes of communication between users. Any contact, meetings, transactions, or other actions between users are undertaken at users' own judgment and responsibility.
Article 12 (Integration with External Services)
Because the Service is provided in integration with External Services, all or part of the Service may become unavailable due to failures, specification changes, suspension, restrictions, account freezes, or similar events on the side of External Services. Users must also comply with the terms of each External Service. The Operator will endeavor, within a reasonable scope, to provide information and recovery responses.
Article 13 (Fees and Paid Plans)
The content, fees, currency, billing cycle, and tax treatment of Paid Plans are shown on the application screen or other screens designated by the Operator. Specific paid features, including ad removal, relaxation of feature limits, and enhanced search capabilities, are governed by the latest specifications separately established by the Operator.
Article 14 (Auto-Renewal and Billing)
Paid Plans automatically renew for the period displayed at the time of application. Users may stop the next renewal by completing prescribed procedures before the renewal date. The point at which charges are finalized, billing timing, and the effective date of renewal cancellation are governed by conditions shown on the application and account screens.
Article 15 (Cancellation and Refunds)
Users may complete cancellation procedures through pathways provided by the Service or payment providers, including the Customer Portal. After cancellation confirmation within the Service, cancellation is completed when the user performs final confirmation on the external payment screen such as the Customer Portal. Even after cancellation, paid features may remain available until the end of the already paid period. For subscriptions with scheduled cancellation, cancellation reservation may be revoked and service restored through continuation procedures designated by the Operator. Unless otherwise displayed, no additional charges or discounts apply to such restoration. Refunds are generally not provided, except where required by applicable law or payment provider rules. Reflection of refunds or reversals may be delayed due to system synchronization.
Article 16 (Restrictions After Contract Termination)
If, after a Paid Plan ends, data volume or feature use exceeds free-plan limits, users must delete or adjust by the deadline designated by the Service. If the user fails to do so by the deadline, the Operator may restrict use, limit display, or delete the excess portion.
Article 17 (Withdrawal and Account Deletion)
Users may request account deletion through withdrawal procedures designated by the Service. For users on a Paid Plan, withdrawal is completed when deletion or anonymization procedures for customer information at the external payment provider are completed. If such procedures cannot be completed due to external service failures or other reasons, withdrawal may be put on hold or may not be completed. For users not using a Paid Plan, withdrawal is completed when procedures designated by the Service are completed. Upon withdrawal, User Data and related data retained in the system may be deleted. Deletion of data on external services follows those services' procedures and may take time to be reflected.
Article 18 (Intellectual Property Rights)
All intellectual property rights related to the Service, including copyrights, trademarks, and know-how, belong to the Operator or lawful rights holders. Users must not use such rights beyond the scope necessary for use of the Service. Users grant the Operator a non-exclusive, royalty-free license to use User Data to the extent necessary for service operation, display, backup, safety measures, and quality improvement.
Article 19 (Privacy and Data Processing)
The handling of personal information and other data by the Operator is governed by the separately established Privacy Policy. The Operator processes data to the extent necessary for legal compliance, identity verification, fraud detection, billing management, support response, and service improvement.
Article 20 (Service Changes, Suspension, and Termination)
The Operator may change, suspend, or terminate all or part of the Service for maintenance, incident response, legal compliance, external-service circumstances, business necessity, or other reasonable grounds. Where user impact is significant, the Operator will endeavor to provide reasonable prior notice.
Article 21 (Disclaimer)
The Service is provided on an as-is basis, and the Operator makes no warranties, express or implied, including availability, accuracy, completeness, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by law, the Operator is not liable for damages arising from external-service failures, network-environment issues, disputes between users, AI judgment errors, or force majeure.
Article 22 (Limitation of Liability)
Even where the Operator is liable for damages, liability is limited to the greater of the total amount paid by the relevant user to the Operator during the preceding 12 months and USD 100 equivalent, and only for ordinary and direct damages. The Operator is not liable for indirect, special, consequential damages, lost profits, or loss of opportunity. This article does not apply to intentional misconduct, gross negligence, or other liabilities that cannot be limited under applicable law.
Article 23 (Severability and No Waiver)
If any part of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. Failure by the Operator to exercise any right under these Terms does not constitute waiver of that right.
Article 24 (Common Principles for Governing Law and Dispute Resolution)
These Terms apply to the extent not inconsistent with mandatory laws of the user's place of residence. Details regarding governing law, jurisdiction, and arbitration are governed with priority by the applicable regional supplemental provisions below.
Regional Supplemental Provisions (US / EU / Japan)
Article 25 (US Supplement: Scope of Application)
Articles 25 through 28 apply to users residing in the United States. Where residence determination is difficult, the Operator may determine applicability based on reasonably obtainable information. If the US Supplement conflicts with the global provisions, the US Supplement prevails.
Article 26 (US Supplement: Auto-Renewal and Cancellation)
For US-resident users, key auto-renewal terms, including fees, billing timing, renewal cycle, and cancellation method, are presented before application. Users may cancel from the account screen or through pathways such as the Customer Portal. Where required by law, the Operator provides cancellation confirmation notices and other required responses.
Article 27 (US Supplement: Arbitration and Class Actions)
Disputes between US-resident users and the Operator are finally resolved through individual arbitration to the extent not prohibited by law. Users and the Operator waive participation in class action procedures to the extent permitted by law. This article does not apply to disputes involving sexual assault, sexual harassment, or other disputes for which mandatory arbitration is prohibited by law.
Article 28 (US Supplement: Additional Disclaimer and Liability Limits)
Articles 21 and 22 apply to the maximum extent permitted by applicable law. Disclaimer or limitation of liability does not apply to fraud, intentional unlawful acts, personal injury, or other liabilities that cannot be excluded under law.
Article 29 (EU Supplement: Scope and Consumer Rights)
Articles 29 through 32 apply to users residing in the EU or EEA. The Operator respects statutory consumer rights under EU law and mandatory laws of each member state. Detailed procedures for exercising rights are displayed on screens or notices designated by the Operator.
Article 30 (EU Supplement: Digital Service Conformity and Remedies)
The Operator will take reasonable measures to satisfy conformity requirements for digital services to the extent required by EU law. If there is non-conformity, users may seek statutory remedies under applicable law. Details of remedy procedures are displayed on screens or notices designated by the Operator.
Article 31 (EU Supplement: Withdrawal and Cancellation Rights)
For users residing in the EU or EEA, handling of withdrawal or revocation rights follows the application screen and legal requirements. Where law requires obtaining consent before digital provision begins or confirmation of loss of rights, the Operator will respond within the scope required by applicable law and display specific procedures on the application screen or notices.
Article 32 (EU Supplement: Governing Law and Jurisdiction)
Users residing in the EU or EEA do not lose protections afforded by mandatory laws of their place of residence. Regarding jurisdiction and dispute procedures, the laws and jurisdictional protection rules of the user's place of residence take precedence to the extent permitted by applicable law.
Article 33 (Japan Supplement: Scope and Consumer Contract Act)
Articles 33 through 36 apply to users residing in Japan. Residence determination is based on information reasonably available to the Operator. The Operator does not apply disclaimers, liability limitations, or disadvantageous clauses to the extent they conflict with the Consumer Contract Act or other mandatory laws.
Article 34 (Japan Supplement: Act on Specified Commercial Transactions Disclosure)
Matters required by the Act on Specified Commercial Transactions and other related laws are displayed on screens designated by the Operator. Displayed content may be updated in response to legal amendments or operational changes.
Article 35 (Japan Supplement: Contracts by Minors)
For use by minors, the Operator may require confirmation of consent by a legal representative and other measures within the scope required by applicable law. Specific confirmation methods and operations are separately determined by the Operator.
Article 36 (Japan Supplement: Governing Law and Court Jurisdiction)
If a dispute arises between a Japan-resident user and the Operator regarding these Terms or the Service, the Tokyo District Court or Tokyo Summary Court will be the court of exclusive agreed jurisdiction at the first instance.